Find the right support with clarity and ease
BrightHelp connects Canadian small business owners with reliable, verified virtual assistants through a simple, human-run matching process designed for trust and transparent collaboration.
How Matching Works
Finding the right VA doesn’t have to be complicated. Not sure if you’re at a place where you can hire a VA yet? Here’s how to know when it’s time to hire a virtual assistant to take over your most tedious tasks. When you’re ready to hire, you can come back to this page. Here’s what happens after you start your match request:
1️⃣ Tell us what you need
Complete a short form about your business, preferred working style, and the kind of support you’re looking for.
2️⃣We hand-match you
Your request is personally reviewed (no algorithms here). Within 48 hours, you’ll receive a shortlist of verified VAs who fit your needs.
3️⃣ Meet your match
Once you choose a VA from your shortlist, we’ll personally introduce you by email and set you up with your shared BrightHelp Workspace. A calm, structured space for communication, onboarding, and collaboration.
⭐ What you’ll get when you hire through BrightHelp
- A hand-matched shortlist created by a real human
- Verified Canadian VAs ready to support your business
- Clear expectations and communication from day one
- A shared BrightHelp Workspace to keep everything organized
- Simple onboarding without tech overwhelm
- Flexible support; projects, weekly help, or long-term partnership
🪴 Structure builds trust and trust builds results
BrightHelp was created to make hiring a VA simple, transparent, and human again. Every match is reviewed personally, every VA is verified, and every client starts off with clear communication systems already in place.
When both sides know what to expect, work flows smoothly: deadlines are met, ideas get traction, and projects finally move forward without the chaos.
Because organized support creates better results for everyone.
✅ Verified, trustworthy VAs: no guessing who’s legitimate
✅ Hand-matched introductions: not automated algorithms
✅ A centralized Workspace: for clear communication
✅ Simple onboarding: no tech nightmares
✅ No commissions, hidden fees, or confusing tiers
Built on Connection and Clarity
BrightHelp isn’t a faceless platform. It’s built and managed by a systems strategist who’s spent years supporting both business owners and now supports virtual assistants with attracting clients.
Every match is made with empathy, experience, and care. Not an algorithm or a quota. You’ll always be communicating with a real human who understands what it’s like to need reliable help… and to give it.
When structure and understanding work together, collaboration feels lighter, communication flows easily, and your business has room to grow.
BrightHelp vs typical hiring platforms
- No algorithms picking your VA
- No ghosting or profile churn
- No bidding wars or race-to-the-bottom pricing
- No overwhelm
- Just clear systems, verified professionals, and a personal human match
- Every VA listed on BrightHelp is personally reviewed, verified, and approved before you ever receive a shortlist.
Wondering why asking for help feels so hard?
You’re not alone, most solopreneurs struggle with this.
Read our guide on why it’s so hard to ask for admin help (and how to make it easier).
Got questions? Check the FAQ
Because organized, human-centered support is still the most powerful kind. 🌿
Can a VA help with my website?
Absolutely. Many virtual assistants specialize in website support, the practical, everyday tasks that keep your site running smoothly without needing a full developer.
Website Support VAs can assist with:
- Updating pages, formatting content, and fixing small layout issues
- Uploading blog posts, products, and images
- Organizing your menus and improving navigation
- Optimizing images and alt text for SEO
- Connecting forms, links, and simple integrations
- Improving clarity, consistency, and user experience
This is ideal if your site is mostly okay but needs steady improvements, clean-up, or someone who can keep everything running without you spiraling into tech frustration.
Not sure what your website actually needs?
Start with the free 2-Minute SEO Visibility Quick Check.
It shows you how clearly Google understands your website so you know exactly where support will help most.
Let’s make work feel lighter
Take five minutes to tell us what kind of support you’re looking for.
We’ll send you a personalized shortlist of verified virtual assistants. No pressure, no sales calls, just clarity and next steps you can trust.
You’ll only be introduced once you’ve chosen your favourite match and it’s all handled personally with care from start to finish.
