Virtual Assistant Support in Canada

Whether you’re a business owner looking for help finding virtual assistant support in Canada or a VA ready to offer it, BrightHelp keeps things simple with clear systems built for real people. If you’re outside of Canada, you can use the collaborative BrightHelp Workspace with your clients.

1️⃣ Submit a quick form

Tell us what you need or what you offer. No algorithms, no confusion, just a simple form to get started.

2️⃣ Get a personalized match

Every introduction is reviewed by hand. You’ll receive a shortlist of verified VAs (or clients) within 48 hours.

3️⃣ Start your BrightHelp Workspace

Your workspace keeps communication, files, and payments organized, so you can focus on great work, not managing apps.


Why BrightHelp?

Because finding the right support shouldn’t feel complicated. BrightHelp was built to make delegation simple, trustworthy, and sustainable for everyone involved.

🌿 Human-run matching

Every client and VA is reviewed by hand. No algorithms, just thoughtful introductions that make sense for your goals and working style.

🤝 Trusted community

Every VA listed is verified and vetted for professionalism, skill, and reliability before joining BrightHelp.

💡The BrightHelp Workspace

This isn’t just a VA introduction. It’s a calmer way to work together.

Your workspace keeps communication, tasks, and files all in one place. Your projects stay clear, and nothing slips through the cracks.

  • One place for tasks, messages, files, and timelines
  • Fewer emails, fewer “just checking in” messages
  • Clear expectations without constant follow-ups
  • You stay informed, without managing everything

🕊️ Freedom and flexibility

Clients choose their VA. VAs manage their own clients. BrightHelp simply gives both sides the structure to succeed.

Behind every great collaboration is a clear system, and that’s exactly what BrightHelp was built to provide.

Running a business in Canada comes with a lot of moving parts(websites, social media, CRMs, and on and on), and many owners turn to virtual support to stay organized and focused on growth. The Government of Canada’s Small Business Hub also offers helpful guidance for entrepreneurs navigating day-to-day operations.

Hire a virtual assistant who’s set up for success

Every VA on BrightHelp has been personally reviewed and approved. You’ll get a shortlist of verified assistants who know how to communicate clearly, stay organized, and follow through without needing you to micromanage.

Join a virtual assistant ecosystem designed to support your work, not complicate it.

BrightHelp helps you stand out, stay organized, and manage your client work in one simple place. Use your BrightHelp Workspace to handle projects, communication, and drafts, and invite your current clients to your Workspace to streamline your daily work.

The ripple effect of a seamless workflow

When your systems run smoothly, everything else follows. Consistency builds trust. Structure creates freedom. And clarity gives you the confidence to grow, one calm project at a time.

Free for business owners · Founding memberships now open for VAs

Got questions? Here are answers about hiring a virtual assistant in Canada.

What exactly is BrightHelp?

BrightHelp is a Canadian virtual assistant matching service and workspace in one. You tell us what you need, we hand-match you with a vetted VA, and you both work inside a simple shared workspace that keeps communication organized and stress-free.

Is BrightHelp only for Canadian businesses?

The BrightHelp Directory & Matching System is built specifically for Canadian small businesses, freelancers, and founders who want trustworthy local support without timezone headaches or hiring confusion. There is a Workspace-only membership option that gives VAs and Freelancers from anywhere, access to their own BrightHelp Workspace.

How does the VA matching process work?

You fill out a short form, we personally review your needs (no algorithms), and within 48 hours you’ll receive a curated shortlist of verified VAs. You choose who you’d like to meet, and we guide the next steps.

What is the BrightHelp Workspace?

The BrightHelp Workspace is a shared online hub where you and your VA manage projects, messages, files, and timelines in one place. It keeps everything organized so you’re not chasing emails or juggling multiple apps.

What types of tasks can a virtual assistant help with?

Most VAs help with admin, inbox cleanup, scheduling, customer support, social media posting, light marketing, data entry, and general organization. Some also offer specialized skills like bookkeeping, tech setup, or copywriting.

How do I know the VA is trustworthy?

Every VA in the BrightHelp Directory goes through a verification process where we check identity, skills, online presence, professionalism, and client readiness. We only approve real humans doing real work — no bots or mystery profiles.

Is BrightHelp an agency?

Nope. We’re a human-run matching service. Business owners choose who they want to work with, and VAs set their own rates, schedules, and boundaries. We’re here to make the connection and support the collaboration, not manage anyone.

What does it cost to hire a VA through BrightHelp?

The match request is free. Each VA sets their own rates, and you pay them directly. Most Canadian VAs charge anywhere from $25–$60/hour, depending on experience and specialty.

What if I’m not sure what I need help with?

Totally normal. You can fill out the match request anyway, even with half-formed thoughts, and we’ll help you clarify what kind of VA would support you best.

Do I have to commit to a long-term contract?

No long-term commitments required. You can start with a small project, a trial week, or a few hours of support. You and your VA set the terms that feel right for both of you.

How long does it take to get matched?

Most people receive their shortlist within 48 hours. If your needs are more specialized, we’ll reach back out with an update or a few clarifying questions, but you’ll never be left hanging.

Where can I get more of my questions answered?

You can find more information on our FAQ page or Contact for questions about your specific situation.